How long is the wait for calling Service Canada?

Service Canada acknowledges just under one-third of all calls into Service Canada ever get answered, with the average wait time for successful callers about 13 minutes.

How long are Service Canada wait times?

Our service standard is to answer your call within 10 minutes.

24 minutes.

Months Average wait time
July 2021 11 minutes
June 2021 4 minutes
May 2021 12 minutes
April 2021 17 minutes

What is the best time to call Service Canada?

If you would prefer to speak to a representative, call this service between 8:30 a.m. and 4:30 p.m., Monday to Friday. You can get general information about the EI program, the Social Insurance Number (SIN), and your specific EI claim.

How can I speak to someone at EI?

Contact us

To provide details of reporting mistakes or fraudulent activity related to EI claims, or for more information, please call our toll-free EI Telephone Information Service at 1-800-206-7218 (TTY: 1-800-529-3742 ), from 8:30 a.m. to 4:30 p.m. to speak to a representative.

How do I know when my EI is done?

You will stop receiving benefits once the first of the following has occurred:

  1. all the weeks of benefits to which you were entitled have been paid to you;
  2. the maximum duration of 52 weeks was reached; or.
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Can Service Canada call you?

1 800 O-Canada is a general information service and does not usually make unsolicited attempts to contact Canadians. In very rare cases, Service Canada may unexpectedly contact you in the course of delivering Government of Canada services.

Why haven’t I received my EI yet?

Your EI payments may be delayed if, for example, you received vacation or severance pay from your employer. If your EI payments are delayed or affected in any way, we will let you know in writing. Usually, there is a one-week waiting period at the start of your claim when you will not receive any benefits.

Why does Service Canada call you?

A CRA officer may call you to ask you for the missing returns. the CRA has questions about the tax and benefit records or documents you sent. A CRA officer may call you for more information. you are a small business and the CRA is offering a Liaison Officer visit.

How do you get through to service Canada?

Service Canada EI call centre phone number: 1-800-206-7218. A way to quickly reach to a call centre agent is through the following steps: Once you called in and listened to the system message, press 1 for English or 2 for French. You will hear a general EI message (female voice).

How long is EI claim under review?

Waiting for a decision to be made:

You must wait for up to 21 calendar days from the date of your request was made for a decision.

Do my EI report on the phone?

If you don’t have Internet access, you can use the Telephone Reporting Service by calling 1-800-531-7555. If we need more information to process your report, we’ll transfer your call to an agent or you’ll receive a message to call back during business hours.

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How many hours do you need for EI 2021?

For EI claims established between September 26, 2021 and September 24, 2022, you will need 420 hours of insurable employment to qualify for regular benefits. This is the entrance requirement for all regular benefit claims within this period, regardless of where you live in Canada.